Privacy Policy

For My APCC App

My APCC app is a social impact app that helps citizens upload garbage images from the ground that are resolved by your operations team to keep the city clean.

At ChangeBhai, we believe it is important for you to understand what types of information we are collecting and what may happen to that information when using our apps, website and related online resources (collectively, the “Services”). This Privacy Policy covers the use of information collected by ChangeBhai and is designed to explain our policies and procedures with respect to collection, use and disclosure of information about you in connection with the Services.

1. The Information We Collect

“Personal Information” is individually identifiable information about an individual collected online. We may collect the following information:

1. Name
2. Mobile Number
3. Device ID associated with your mobile device
4. Geolocation information sufficient to identify location from where you upload issue photo (say garbage spot)

We use Gallery permission to upload images reported by you into our system and SMS permission to fetch OTP for registration.

We may use mobile number provided by you following the initial download and installation to send a message that is used to activate your account, to notify you about the status of the issue your reported.

If you wish to prevent further collection of personal information associated with using the Product on your mobile device, then you may simply uninstall the Products from your mobile devices. We may also use these when a user submits a form through the "Contact Us" portion of the Products or through our website so that we may respond to the inquiry. We collect this personal information for the purpose of responding directly on a one-time basis to a specific inquiry. The device ID associated with your mobile device is collected in order to provide targeted customer support and push notifications to you based on your app usage. The types of non-personal information we collect include, where applicable, your mobile carrier name, mobile device manufacturer and model, as well as certain standard information sent by your browser or mobile device.

2. How We Collect, Use, Disclose, and Store the Information We Collect

We use information we collect about our users in order to intimate them on the status of the issue uploaded by them. In addition, as described above, we may utilize the information we collect about our users to learn more about how they interact with our Services to customize the Services to their interests and enhance the user experience.

3. Sharing Information with Third Parties

Except as explicitly stated in this Privacy Policy, we do not share your information, either personally identifiable or anonymized, with third parties.

4. Security

The security of your personal information is important to us. We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online.

5. Access to Information; Objection to Information Collection and Retention

Please contact us on if you would like to access the personal information that we have collected on your account, correct factual errors in such information, or request to have this information deleted. The deletion of data may lead to termination of your ChangeBhai account and future use of the Products may be disabled or inhibited. Please be sure to include your email address and a telephone number where we can reach you.

6. Contact us

If you have questions or wish to send us comments about this Privacy Policy, please send an email with your questions or comments to

7. Effective Date; Changes to Privacy Policy:

By accessing the Services, you consent to the collection, use and disclosure of your personal information as explained in this Privacy Policy. Your use of the Services and Products and any information you provide through the Services or Products is subject to the terms of this Privacy Policy. The most current version of this Privacy Policy is effective as of the date of last modification set forth below, and applies to all information previously obtained by ChangeBhai. We reserve the right to change the Privacy Policy at our sole discretion. ChangeBhai users will be informed of any such change by us posting a new Privacy Policy on the ChangeBhai website and the effective date of any change of Privacy Policy will be clearly marked. As required by law, we will not use personal information in ways that are materially different from the ones described in this Privacy Policy without also providing notification of such practices and obtaining consent to any such different uses. If we make material changes to this Privacy Policy, we will notify you here.

Changes to this Policy

We may revise this Privacy Policy from time to time. The most current version of the policy will govern our use of your information and will always be at If we make a change to this policy that, in our sole discretion, is material, we will notify you via email to the email address associated with your account. By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Privacy Policy.

Date of Last Modification: May 06, 2021