Privacy Policy

PRIVACY POLICY For ChangeBhai Apps

At ChangeBhai, we believe it is important for you to understand what types of information we are collecting and what may happen to that information when using our apps, website and related online resources (collectively, the “Services”). This Privacy Policy covers the use of information collected by ChangeBhai and is designed to explain our policies and procedures with respect to collection, use and disclosure of information about you in connection with the Services.

1. The Information We Collect

“Personal Information” is individually identifiable information about an individual collected online. We may collect the following information • Email address • Mobile Number • User account name and password • Device ID associated with your mobile device • Geolocation information sufficient to identify location from where you upload issue photo (say garbage spot) We may use this email address and/or mobile number provided by you following the initial download and installation to send a message that is used to activate your account, to notify you about the status of the issue your reported. If you wish to prevent further collection of personal information associated with using the Product on your mobile device, then you may simply uninstall the Products from your mobile devices. We may also use these when a user submits a form through the "Contact Us" portion of the Products or through our website so that we may respond to the inquiry. We collect this personal information for the purpose of responding directly on a one-time basis to a specific inquiry. The device ID associated with your mobile device is collected in order to provide targeted customer support and push notifications to you based on your app usage. The types of non-personal information we collect include, where applicable, your mobile carrier name, mobile device manufacturer and model, as well as certain standard information sent by your browser or mobile device.

2. How We Collect, Use, Disclose, and Store the Information We Collect

We use information we collect about our users in order to intimate them on the status of the issue uploaded by them. In addition, as described above, we may utilize the information we collect about our users to learn more about how they interact with our Services to customize the Services to their interests and enhance the user experience.

3. Sharing Information with Third Parties

Except as explicitly stated in this Privacy Policy, we do not share your information, either personally identifiable or anonymized, with third parties.

4. Security

The security of your personal information is important to us. We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online.

5. Access to Information; Objection to Information Collection and Retention

Please contact us on if you would like to access the personal information that we have collected on your account, correct factual errors in such information, or request to have this information deleted. The deletion of data may lead to termination of your ChangeBhai account and future use of the Products may be disabled or inhibited. Please be sure to include your email address and a telephone number where we can reach you.

6. Contact us

If you have questions or wish to send us comments about this Privacy Policy, please send an email with your questions or comments to

7. Effective Date; Changes to Privacy Policy:

By accessing the Services, you consent to the collection, use and disclosure of your personal information as explained in this Privacy Policy. Your use of the Services and Products and any information you provide through the Services or Products is subject to the terms of this Privacy Policy. The most current version of this Privacy Policy is effective as of the date of last modification set forth below, and applies to all information previously obtained by ChangeBhai. We reserve the right to change the Privacy Policy at our sole discretion. ChangeBhai users will be informed of any such change by us posting a new Privacy Policy on the ChangeBhai website and the effective date of any change of Privacy Policy will be clearly marked. As required by law, we will not use personal information in ways that are materially different from the ones described in this Privacy Policy without also providing notification of such practices and obtaining consent to any such different uses. If we make material changes to this Privacy Policy, we will notify you here. Date of Last Modification: February 14, 2019


This Privacy Policy describes how and when ChangeBhai collects, uses and shares your information when you use our Services. ChangeBhai receives your information through our various website, email notifications and buttons (the "Services" or "ChangeBhai"). When using any of our Services you consent to the collection, transfer, manipulation, storage, disclosure and other uses of your information as described in this Privacy Policy. Irrespective of which country you reside in or supply information from, you authorize ChangeBhai to use your information in India.

Information collected upon registration:

When you create or reconfigure a ChangeBhai account, you provide some personal information, such as your name, username, password, and email address. Some of this information, for example, your username, is listed publicly on our Services, including on your profile page and in search results. Please note, searching information on ChangeBhai and viewing content, do not require registration.

Additional Information:

You may provide us with profile information to make public, such as your location, or profile picture. You may provide information to customize your account, such as a cell phone number for the delivery of SMS messages. We may use your contact information to send you information about our Services or to market to you. We may use your contact information to help others find your ChangeBhai account, including through third-party services and client applications. If you email us, we may keep your message, email address and contact information to respond to your request. If you connect your ChangeBhai account to your account on another service in order to cross-post between ChangeBhai and that service, the other service may send us your registration or profile information on that service and other information that you authorize. This information enables cross-posting, helps us improve the Services, and is deleted from ChangeBhai within a few weeks of your disconnecting from ChangeBhai your account on the other service. Providing the additional information described in this section is entirely optional.

Location information:

You may choose to publish your location in your posts and in your ChangeBhai profile. You may also tell us your location by enabling your computer or mobile device to send us location information. We may use and store information about your location to provide features of our Services, and to improve and customize the Services.


Like many websites, we use "cookie" technology to collect additional website usage data and to improve our Services, but we do not require cookies for many parts of our Services such as searching browsing public information. A cookie is a small data file that is transferred to your computer's hard disk. ChangeBhai may use both session cookies and persistent cookies to better understand how you interact with our Services, to monitor aggregate usage by our users and web traffic routing on our Services, and to customize and improve our Services. Most Internet browsers automatically accept cookies. You can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. However, some Services may not function properly if you disable cookies.

Log Data:

Our servers automatically record information ("Log Data") created by your use of the Services. Log Data may include information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device and application IDs, search terms, and cookie information. We receive Log Data when you interact with our Services, for example, when you visit our websites, sign into our Services, interact with our email notifications, use your ChangeBhai account to authenticate to a third-party website or application, or visit a third-party website that includes a ChangeBhai button or link. ChangeBhai uses Log Data to provide our Services and to measure, customize, and improve them. We will either delete Log Data or remove any common account identifiers, such as your username, full IP address, or email address, after 18 months.


ChangeBhai uses a variety of third-party services to help provide our Services, such as hosting our various blogs and wikis, and to help us understand the use of our Services, such as Google Analytics. These third-party service providers may collect information sent by your browser as part of a web page request, such as cookies or your IP address. Third-party ad partners may share information with us, like a browser cookie ID or cryptographic hash of a common account identifier (such as an email address), to help us measure ad quality and tailor ads. For example, this allows us to display ads about things you may have already shown interest in. If you prefer, you can turn off tailored ads in ChangeBhai account settings so that your account is not matched to information shared by ad partners for tailoring ads.

Information sharing and disclosure

Your consent:

We may share or disclose your information at your direction, such as when you authorize a third-party web client or application to access your ChangeBhai account.

Service providers:

We engage service providers to perform functions and provide services to us. We may share your private personal information with such service providers subject to confidentiality obligations consistent with this Privacy Policy, and on the condition that the third parties use your private personal data only on our behalf and pursuant to our instructions.

Law and Harm:

Notwithstanding anything to the contrary in this Policy, we may preserve or disclose your information if we believe that it is reasonably necessary to comply with a law, regulation or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect ChangeBhai's rights or property. However, nothing in this Privacy Policy is intended to limit any legal defenses or objections that you may have to a third party’s, including a government’s, request to disclose your information.

Non-Private or Non-Personal Information:

We may share or disclose your non-private, aggregated or otherwise non-personal information, such as your public user profile information, public comments, or the number of users who clicked on a particular link.

Modifying Your Personal Information

If you are a registered user of our Services, we provide you with tools and account settings to access or modify the personal information you provided to us and associated with your account.

Our policy towards children

Our Services are not directed to persons under 13. If you become aware that your child has provided us with personal information without your consent, please contact us at We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we take steps to remove such information and terminate the child's account.

Changes to this Policy

We may revise this Privacy Policy from time to time. The most current version of the policy will govern our use of your information and will always be at If we make a change to this policy that, in our sole discretion, is material, we will notify you via email to the email address associated with your account. By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Privacy Policy.Date of Last Modification: September 20, 2013